Notice of Position Opening

Position: Assistant Program Manager I
Division: Community Developmental Service
Reports to: Program Manager I

*** $3,000 Sign on Bonus ***

We are an innovative person-centered organization dedicated to supporting individuals and families in Central Vermont for over 50 years. Focused on empowering individuals with Intellectual and Developmental Disabilities (IDD) and providing trauma-informed care, our dynamic and caring team promotes creativity, growth, and a positive environment.

Summary of Position: As the Assistant Program Manager, you will play a crucial role in our mental health residential facility for adults in Vermont. This role encompasses elements from various positions, ensuring a comprehensive approach to support and care.

Essential Functions:

Creates schedule for Residential Behavioral Support Specialist team providing coverage on any shifts that are not staffed.
Act as primary contact to residential behavioral support specialists for questions and training.
Serve as a primary support staff in a residential setting, working with adults with developmental disabilities.
Provide total care for day-to-day tasks, including bathing, grooming, transportation, housekeeping, grocery shopping, and meal preparation.
Provide transportation to and from community activities, mental health appointments, and school (if applicable). Use of personal vehicle may be required.
Promote an active lifestyle through engagement in activities and exercise.
Provide individualized services across different settings, including in the community.
Deliver and administer medication according to agency guidelines.
Contribute to the development and ensure support with progress towards objectives identified in Individual Support Agreement (ISA).
Preserve privacy, confidentiality, and ensure dignity for all residents.
Capture online notes, data related to residents’ daily experiences, and treatment plan progress in electronic medical record software.
Lift and transfer residents, up to 30 pounds, in a safe manner
Work with 1-2 clients in crisis or with high clinical acuity including supporting client 2 or 3 on 1 while maintaining client in line of sight at all times.
Be a positive influence.
Shape new behaviors and support learning through implementing customized behavior plans and developing healthy, therapeutic relationships with residents.
Provide safe and reliable supervision, navigating stressful or escalated moments.
Attend training, workshops, and treatment team meetings.
Other duties as assigned.

Qualifications:

High School Diploma or equivalent.
Possession of a valid driver’s license, excellent driving record, and access to a safe, reliable, insured vehicle.
Experience with technology such as Microsoft Suite.
Prior experience working with individuals with intellectual and developmental disabilities preferred but not required.
Ability to assist clients that may require physical interventions and frequent physical activity. Ability to walk up to several miles and lift and transfer up to 30 pounds.
Ability to effectively manage and de-escalate situations involving clients who may become combative or willing to participate in mitigation training.
Skills to work with mental health/developmental/co-occurring residential clients with highly complex medical needs.
Skills to deal with extensive instances of unpredictability exhibited by clients. Including things such as suicidality and exhibiting dangerous behaviors towards self or others.

Successful Candidates Will:

Possess the ability to work independently and as a team.
Follow through with assigned tasks.
Possess effective written and verbal communication skills.
Possess and expresses great patience and empathy for residents.
Positive attitude and sense of humor.
Ability to adapt to a changing environment.

What We Offer:

Competitive compensation with opportunities for overtime.
Bi-annual difficulty of care stipend.
Generous medical, dental, vision, life, and accident insurance.
Matching 403(b) contributions starting at 4.25%.
Employee assistance plan.
Generous sick and vacation accruals with 12.5 paid holidays annually.
Mileage reimbursement for agency-related travel.
Employer-paid life, AD & D, Short Term & Long-Term Insurance.

Washington County Mental Health Services

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Assistant Program Manager - Residential

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