Home Intervention Counselor
 

What We Offer:

• Competitive salary
• Generous medical, dental, vision, life and accident insurance – WCMHS covers 82.5 – 92% of premium costs.
• Matching 403(b) – match begins at 4.25% and increases based on years of service.
• Employee assistance plan.
• Generous sick and vacation accruals. Full- and part-time regular positions receive 12 days’ vacation and 12 days sick time annually - prorated based on standard hours.
• 12.5 paid holidays annually.
• Mileage reimbursement for agency related travel.
• Fun and engaging environment and the ability to give back to the local community

Duties and Responsibilities

• Provide direct overnight support to individuals experiencing mental health crises in a community-based residential setting.
• Maintain a safe, therapeutic environment through active supervision and crisis prevention strategies.
• Offer emotional support, supportive counseling, and reassurance during periods of distress.
• Assess and monitor emotional, behavioral, and physical status, including safety and risk concerns.
• Use de-escalation techniques and trauma-informed interventions to respond to behavioral escalation.
• Assist with medication administration and monitoring in accordance with agency protocols.
• Collaborate with clinical staff and multidisciplinary team members to support treatment planning and stabilization goals.
• Communicate effectively with team members, supervisors, and external providers as needed.
• Complete clear, timely, and objective documentation related to consumer care and treatment progress.
• Support individuals in accessing community resources as part of discharge and stabilization planning.
• Follow all confidentiality, ethical, and professional standards of care.

Qualifications

Education Requirements

• Bachelor’s degree with 0–2 years of relevant experience, or
• Two years of college with 2–4 years of relevant experience, or
• High school diploma with 4–7 years of relevant experience, or
• An equivalent combination of education and experience.

Knowledge and Competencies

• Experience providing direct care to individuals in crisis, preferably in behavioral health, residential, or hospital-like settings.
• Understanding of crisis stabilization principles and trauma-informed, recovery-oriented care.
• Familiarity with mental health diagnoses, substance use disorders, and treatment approaches.
• Strong verbal and written communication skills.
• Ability to apply supportive counseling, motivational interviewing, and de-escalation strategies.
• Capacity to work collaboratively within a multidisciplinary team.
• Ability to assess safety, risk, and overall well-being in fast-changing situations.
• Sensitivity to diverse backgrounds and commitment to inclusive, respectful care.
• Strong documentation skills with attention to accuracy and objectivity.
• Knowledge of community resources and ability to support linkage to services.
• Valid driver’s license, excellent driving record, and access to a safe, insured vehicle.